Phillip S Bfo

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Verified Reviewer

Pay my bill

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I couldn't pay the entire amount only what they said. I could so hopefully. I don't get shut off. Or canceled
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Preferred solution: I would like to pay my whole policy bill

Ardyth Qnc

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Verified Reviewer

Worst company on the market

I have called for almost 3 months to get my claim resolved from their client that hit my car. They refuse to talk to me or pay for anything. Im going to file a complaint with insurance commission.
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User's recommendation: Don’t buy insurance from this company.

Anonymous
map-marker Imperial Beach, California

WORST COMPANY I EVER ASSOCIATED WITH

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STOLE NOT ONLY $535 FOR 1 MONTH OF INSURANCE, I ONLY HAD FOR 2 WEEKS CAUSE WTF BUT I CANCELED AND THE NEXT DAY THEY STOLE $200 FROM ME. IM POSTING EVERYWHERE TO BRING AWARENESS TO THIS ABSOLUTE SCAM!!!
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User's recommendation: ACTUALLY BE AFORABLE LIKE YOU CLAIM

Anthony R Drl

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Verified Reviewer

Fraude

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I hope you can help me. I had a Farmers insurance auto policy and on January 11, 2023 a person hit me on Mesa Dr.

and Doniphan. The police showed up and after an extensive inspection he was found to be the one at fault and got the ticket. I tried to get my pick up repaired and it took me several weeks to get it to Casa Buick.. Farmers made me liable for the accident and charged me the deductible of $500.00 and did not pay my car rental.

I finally got the $500 back but not the car rental. Now Geico does not want to insure me because of this accident, so therefore I have to get it cleaned up.The code numbers are J 950**** and J 952****. Please let Farmers and Bristol West know that this false report is making it difficult for me to get insurance as my local agent is not responding. Thank You Very Much and I appreciate this very much.

A. T.

Rallis Sr., 108 Jeweled Mesa Dr. Santa Teresa, NM 88008

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Preferred solution: Full refund

David G Tdh

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Verified Reviewer
| map-marker Auburn, New Hampshire

Becuse they spelled my last name wrong birthdate was wrong street mame spelled wrong wouldnt ecvepty zip code

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Need this car plated by 12/26/2023 i need this car for transportation to work and back after i paid for the policy i couldn't get any help to fix it so i have to wait till Tuesday and hope they can fix everything and i can get copy's to tale to sectary of state on time to change my title register car get a plate and tabs
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Pros:
  • Price
Cons:
  • Service

Preferred solution: My proof of insurance by 12/26/2026

User's recommendation: Luck of the draw

Anthony R Drl

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Verified Reviewer

Fraude

I hope you can help me. I had a Farmers insurance auto policy and on January 11, 2023 a person hit me on Mesa Dr.

and Doniphan. The police showed up and after an extensive inspection he was found to be the one at fault and got the ticket. I tried to get my pick up repaired and it took me several weeks to get it to Casa Buick.. Farmers made me liable for the accident and charged me the deductible of $500.00 and did not pay my car rental.

I finally got the $500 back but not the car rental. Now Geico does not want to insure me because of this accident, so therefore I have to get it cleaned up.The code numbers are J 950**** and J 952****. Please let Farmers and Bristol West know that this false report is making it difficult for me to get insurance as my local agent is not responding. Thank You Very Much and I appreciate this very much.

A. T.

Rallis Sr., 108 Jeweled Mesa Dr. Santa Teresa, NM 88008Operate with integrity.

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Loss:
$331
Pros:
  • Lousey communications

Preferred solution: Clear my record.

User's recommendation: Operate with integrity.

1 comment
Guest

The police do not determine fault at the accident scene or in their report. That is left to the insurance companies and if needed to a judge if it goes to court.

The other driver getting a ticket means nothing as far as fault. Years ago I was at a stop sign with left/right of me having the right of way in a 35 mph zone. Top of a hill. I pulled out and got hit.

I got a ticket because I had the stop sign.

Fast forward to the insurance investigation, and the dozens of feet of the other driver’s skid marks verified his speed at 60 in a 35mph zone. In court he was found at fault and my ticket got thrown out.

Curtis W Oui
map-marker Bristol, England

This company is extremely difficult to reach

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This company is price gouging me, I'm on a fixed income, I'm also a single parent and can't afford these constant price increases
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Cons:
  • Everything is wrong with this insurance company

Preferred solution: Price reduction

User's recommendation: NEVER USE THIS CHEAP, UNCARING, AND OVER RATED COMPANY

Portia F Zhy

Unprofessional company

My car on my passenger seat caught on fire and it's been sitting since last week Thursday and they have yet to do anything Your claim adjuster NEVER answers the phone nor do they ever call you back unless you keep calling calling and calling They don't care anything about your situation nor if you have transportation or how you can get to work or get your kids or kids to school.
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Loss:
$500

Preferred solution: I would like for them to get back with me refund me for the money I spent getting my car towed a new battery and for them to come get my car and fix it or pay me for another car

User's recommendation: I recommend this company to NO ONE

Anonymous
map-marker New Bern, North Carolina

Insurance Issues

Paid 6 months of Insurance 3 times due to their APPs technical error and i have spent more that 24 hours on hold 25 phone calls and im not exaggerating when I say this and still cant get a refund or a actual person to admit that its their fault and I just want accountability these days and real customer service not Chat Bot
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Yannier L

Cancelación de póliza

obtuve una póliza de seguro más económica con otra compañía de seguros, estoy agradecido por su servicio
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Preferred solution: Full refund

Anonymous
map-marker Cassville, Wisconsin

Nobody ever calls you back from this place

I was supposed to be receiving payment for a car accident with Bristol West Insurance Company represented the person that hit me. This was in February of 2022 driver and company admit that they are at fault and I still haven't got paid. Talk about an irresponsible insurance group and a dangerous childlike driver. This will be my second winner with my windows that don't go Up. Don't put your eggs in this basket
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Eric V Mws

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Verified Reviewer

They can't even get their *** together to take a payment

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Imagine trying to make a claim with a company that cannot process a payment over ten phone call spanning three weeks! Sitting here on hour two of being on hold. If they don't get it right today I'm going elsewhere this is insane. They've refunded my payments TWICE while telling me I'm insured and everything is fine the whole time. Meanwhile I never receive email confirmation of payment. I don't know if I currently have insurance or not. Can't use their website as it does not allow me to log in, and resetting the password does not function. Do yourself a favor and go elsewhere.
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Cons:
  • Cannot even take a payment
Jeana Bjv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Shawnee, Kansas

Because I can't get no answers feel like I'm getting the runaround and now I thought I was setting up my checking which I was in bristol and it takes me to farmers I can sign the paperprogram no help

Bristol West Insurance - Because I can't get no answers feel like I'm getting the runaround and...
Bristol West Insurance - Because I can't get no answers feel like I'm getting the... - Image 2
Gee I just told you I call bristol last week to set up auto pay then they send me over to farmers then farmers day to go into there website which I think it sucks I want to know while I'm in bristol then when wanting my info on checking account I get taken to farmers and I can't find the paperless program they say I need to sign. Papers I don't trust bristol right now you blame me after me being falsely accused by s sheriff for Dui and my life has been *** do cr 2019
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Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Apr 23, 2021

Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

Resolved
Cierra B Vhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Haven’t received my refund

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Updated by user Mar 03, 2023

Company fixed the issue and I have been provided with full refund.

Original review Mar 03, 2023
Bought this one 1st and canceled on first its not what I wanted..still havent received my refund and called several times different stories I need my 148 and some change back
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Loss:
$148

Preferred solution: Full refund

Resolved
Yery R
map-marker San Francisco, California

Resolved: Me quebraron mi vidrio

Updated by user Nov 28, 2022

Company fixed the issue and I have been provided with full refund.

Original review Nov 28, 2022
Me quebraron el vidrio del lado de conductor no se que día fue hoy domingo fui aver mi carro y estaba roto el vidrio por completo
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Pros:
  • Atienden bien

Preferred solution: Full refund

User's recommendation: Yery romero

Yery R
map-marker San Francisco, California

Vandalismo

Bristol West Insurance - Vandalismo
Y I broke my driver's side window I think there is a lot of vandalism in this area of San Francisco California
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