• Dec 09
  • Auto Insurance
  • Atlanta, Georgia
  • Car Insurance
  • 18
  • REVIEW RATING 3/5

I haven't had much dealing with ins co But this company. Bristol west. Sucks ***. I would Never ever advice anyone to get involved with this bunch of the rudest people in business. I will make it my goal to tell everyone I know about the terrible service ,no call backs nothing but voice mails.I had. Don't get involved with this company. They are a one star out of five on the better bus list.... Read more

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  • Oct 17
  • Auto Insurance
  • Premium Account
  • 28
  • REVIEW RATING 3/5

Every time I turn around my premium goes up and the excuse they have is that the state (which is Michigan) I live in keeps raising it and I wont get it any cheaper no where. In the course of 7 months my premium went up about 90 $ and I have only liability and my car is a 2005. My premium is taken out on the 20th of every month and that would cover the month ahead. Now when I finally cancelled it,... Read more

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Manal is the worst adjuster i have ever had to deal with she never answers calls never calls back after leaving many messages if you get her as your adjustor please ask for a different person She will pay less than your car is worth wayyy less and aparently she is not obligated tonreturn your calls ever Add comment

they Depreciated Additional Add On's To MyTruck Over %90 Over A 5 YrPeriod.....A Truck Box...Side Steps.....Brush Guard That Cost 600...I Got Paid 46 DollarsFor....They Dragged Out Payment For Almost A Month....If You Get A Female Named "Manal"...Get A Different Adjuster Add comment

  • May 07
  • Auto Insurance
  • Yakima, Washington
  • Insurance Claim
  • 46
  • REVIEW RATING 2/5

Our Suburban was broken into in January, I was never told about a $1000 deductible. They argued with me about the stereo saying I needed after market coverage. It was hardwired into my rig! Then they depreciated my stereo over $200 for 3 months of use. Total ***! My Suburban gets broken into again May 6 now there's a $500 deductible the window only costs $162.12 installed!!! What am I really... Read more

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  • Oct 16, 2013
  • Auto Insurance
  • Coverage
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

I cancelled coverage three days after paying for January 2013 coverage. One month later my Farmers agent called them and was told by them, Oh we forgot to tell you that your customer needs to submit three different types of proof that the car was sold. This omission of information on their part effectively ate up my payment. Then they sent me to collection for payments for February, March and... Read more

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  • Sep 27, 2013
  • Auto Insurance
  • Broken Window
  • 1
  • 1
  • 61
  • REVIEW RATING 4/5

Stay away from Bristol West Insurance and Farmers Insurance Group. They are cheating, lying, and stealing. They charge an premium payment But when something happen to your car, they charge many deductible for one accident. The deductible is more than twice if you pay by you pocket. Moreover, the parts, or accessories which they pay for the replace are all after market parts. They require you have... Read more

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  • Sep 04, 2013
  • Auto Insurance
  • Parked Car Hit
  • 2
  • 2
  • 76
  • REVIEW RATING 4/5

my car was parked and was hit by a drunk driver.The insurance company Bristol West refused to give me a rent a car. I'm visiting from my friend in lake havasu az and have been stuck here with one of my kids and no way to get back to my other child due to the fact the insurance company says they can not afford to give me a rent a car. I work , go to school and have other responsibilities to take... Read more

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  • Aug 28, 2013
  • Auto Insurance
  • Unprofessional Manager
  • 23
  • 23
  • 149
  • REVIEW RATING 5/5

shes very unprofessional tells lies gets innocent people in trouble bad to deal with i believe in karma i hope she gets what she deserves,i,ll pray for her.call her dezzy she likes that i,m a exfan of hers.she treats stray animals better than people .thats funny how crooked people find crooked places to work for.my favorite horse jake stepped on garbage and i thought of her and the company she... Read more

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  • Aug 23, 2013
  • Auto Insurance
  • Colorado Springs, Colorado
  • Bumper Replace
  • 2
  • 2
  • 89
  • REVIEW RATING 4/5

Got into an accident where the front bumper was taken off of my vehicle. The vehicle works, but needs a bumper. They said it was totaled and proceeded to pay the bank for the car. I told them I want to keep the car, bank said 'no'?!? They went with what the bank said and proceeded to purchase the car for themselves. Without paying for the entire loan, insurance company was able to purchase the... Read more

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