I was speaking with farmers to change my policy and take 2 of my grown kids off. While doing so bristol west reinstated my policy without my permission or my farmers agent.
I called them and told them we are changing policies and they said they didnt reinstate so i had to send a copy of my bank statement to them to prove that they did. I wanted the refund for the money they took out it was alot more money it went from 560 to 129. They said they would consider it but when i called back the decided not to. They told me since i changed my policy that i had credit on my account and then they said i owed that next months bill I told them to use my credit but they said credit dont mean i have money.
And their telling me my policy is about to cancel. I had no problems before but this was screwy I'm changing companies do not trust them
Product or Service Mentioned: Bristol West Insurance Auto Insurance.
Reason of review: Return, Exchange or Cancellation Policy.