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Bristol West Insurance - Horrible

Claims adjuster Rhonda Matten is absolutely horrible, rude, doesn’t care about your injuries just wants to pay the less money and have you sign a lien waiver before you are even looked over by a doctor. Lies and try’s to back track on her lies, thank god for call recorder app... WARNING do not deal with this woman she is trash and gives the company and her fellow employees and bad rep.
#1358844
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Bristol West Insurance - Exceptional

Autumn, the adjuster walked me through the process and was very helpful. She answered any questions I had and was very polite. Great job! Very resourceful
5.0
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Customer service
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1358833
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Bristol West Insurance - Roadside assistance

I need roadside assistance and it's not available to keep seeing hours of operation are from Monday through Friday to 6 p.m. and you don't know when accidents will happen in the company is closed
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1357580
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Bristol West Insurance - Website down for maintenance

Wasn't able to get a review because the site was down for maintenance.
#1357134
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Bristol West Insurance - The site was down for maintenance

Their site was down for maintenance so I was unable to get a review.
#1357131
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Bristol West Insurance - High risk coverage

Bristol west automated service Down for maintenance.
#1356818
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idk wat happened but u just hung up on me I usually like to use speaker phone but u did not have that option, n went to put my phone on my ear n click phone call done
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4.3
#1355477
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Bristol West Insurance - Pay for policy

Starting new policy, tried to pay online and would not let me type in my debit card
#1355109
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Bristol West Insurance - Cancel policy

I just need this policy cancelled I got another insurance policy
2.1
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1351930
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Contact Bristol West Insurance

Mailing Address:
Bristol West Insurance Group
P.O. Box 31029
Independence, OH 44131-0029
United States
Phone:
(888) 888-0080
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Bristol West Insurance - Canceled policy a month ago and still got billed

I canceled around aug. 17 via website and got a confirmation about said cancellation and today i was billed for it. I need my money back.
#1350901
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