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I was "T-Boned" by one of this companies insurers. This company and there Texas office has done nothing but give me headaches from the day this happened to the present. The adjuster "Tosha Davis" doesn't like to return calls very fast. Usually several days goes by...
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1.0
I liked
  • Professionalism
I didn't like
  • Charging for a car that was supposed to be removed
  • Make excuses to delay a resolve
  • Way they treat customers
#1400909
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One of there insurers T- Boned my vehicle. Came right off a dead stop as I was proceeding down a road with the right away. I brought my vehicle in for repair and this company has done nothing but give me grief. From the renting of a replacement vehicle to and through...
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#1400902
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Bristol West Insurance - Really bad, I will never get Bristol again

I have never dealt with a company as bad as Bristo West, i will make sure for now on to tell EVERYONE i know, not to get insurance with your company, worst mistake i have done on car insurance was going with you.
1.8
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1394915
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Bristol West Insurance - Can’t cancel my policy

Gave them my social , they recognize my phone number , they know how to biol me but can’t give me a policy number so I can cancel . ***
#1393661
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Bristol West Insurance - Towing

I need to have my truck towed
#1390102
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Bristol West Insurance - False info

I called yesterday and got a quto on insurance and was told that my father did not have to be on my insurance because i live with him and he will not be driving my ride then today someone said he did. I take care of me and my father takes care of himself i do not want him driving my ride and do not want him on my insurance.
3.4
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1389748
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Bristol West Insurance - Got in an accident, need to file a claim

Bristol West Insurance - Got in an accident, need to file a claim
Bristol West Insurance - Got in an accident, need to file a claim
Bristol West Insurance - Got in an accident, need to file a claim
Vehicle hit the back of my vehicle on 10/26/18 @ approximately 6:30pm est.
4.0
Details
Customer service
Product or Service Quality
#1389747
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Bristol West Insurance - Information didn’t help

She told me to send a email to PolicySeriviceDoument@Farmerinsurance.com It wasn’t a real email and i was trying to cancel my policy in the 24 hours it was formed because I do not need Bristol West to insure me........ I’m a very mad that my question were not met. She lied to me about being able to fix my problem.
#1381793
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Bristol West Insurance - Fraudulent charge

I was charged extra money for 9 months for members of my family that I do not live with. I never mentioned these members of my family and I am not sure how their names even showed up. The person who signed me up must have googled my name. $30 s month 9 months $270 I need that money back thank you.
#1380752
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This is the worst company for service that I have ever dealt with. Trying to get them to assist with my policy is the worst. I cant find on line a way to E-mail them the papers that I must send to them to amend my policy. and now I see that even the complaint...
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#1380347
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